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Artificial intelligence for businesses that answers with your own data

Assistants that answer from your documents, email and request sorting, and document analysis for companies in Costa Rica, with control over what information leaves your environment.

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When the information exists but is hard to find

The problem is rarely a lack of information. It is scattered across folders, emails and documents, and finding it takes longer than using it.

That is why, before proposing a model, we review what data exists, what state it is in and what decision it should improve. Without that step, applied artificial intelligence gives convincing but wrong answers.

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What artificial intelligence can do in your company

Tick what interests you and book the consultation with that list.

  • An artificial intelligence assistant that answers from your manuals, policies and procedures, and cites the source of every answer.

  • An artificial intelligence chatbot that answers frequent questions on your site or on WhatsApp and hands the conversation to a person when needed.

  • Emails, tickets and forms sorted by type, urgency and owner from the moment they arrive.

  • Extracted data and summaries of contracts, invoices, case files or reports, ready to use.

  • Finds documents by what they mean, not only by their words, with semantic search.

  • Plain-language queries about sales or operations, with the answer and the source data.

Check one or more options to book.

Signs that this service applies

  • The same questions keep coming up because the answer is hard to find.
  • Someone sorts emails or requests by hand before the work can start.
  • Long documents are read just to pull out a few data points.
  • There is enough data to decide, but nobody has time to analyze it.

If you recognize two or more, let's book 30 minutes.

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Person types a query into an artificial intelligence assistant on a laptop

Artificial intelligence with your data under control

We define from the start what information leaves your environment and what stays inside. When the case calls for it, artificial intelligence works with models that run on your own servers or accounts.

Answers cite their source and sensitive processes still go through a person. The system proposes; the decision with consequences remains human. Everything is designed in line with Costa Rica's Law 8968 on personal data protection.

Review your data
Network rack in a data center with blue lighting

An artificial intelligence system already in operation

  • Puntus logo, loyalty platform

    Puntus · Loyalty platform

    Its artificial intelligence assistant configures the loyalty program: the business describes in its own words how it wants to reward customers and the assistant turns it into the system's parameters.

“Profesionalismo y atención al detalle. Excelente opción para desarrollar software a medida y petición del cliente”

Marcelo VillalobosGoogle review · 5 stars

Puntus was built entirely by Cronode. Discover Puntus

What people usually ask before applying artificial intelligence

It means using artificial intelligence on a specific task in your company, such as answering questions, sorting requests or reading documents, with your own data instead of a generic tool. For an introduction, read How to start using artificial intelligence in your business.

No, unless your organization authorizes it. From the outset we define which information leaves your infrastructure and which stays inside it, and when the case calls for it we work with models that run in your own environment.

Verification is part of the design: answers cite their source and sensitive processes keep a human approval step. The system proposes; the decision with consequences stays human.

That is the usual situation, and tidying it up is part of the work. What does not work is putting an assistant on top of unreviewed data and expecting reliable answers.

It depends on the task and how many documents or systems are involved. After the consultation we deliver a proposal with a fixed range. The usual approach is to start with one specific task, measure the result and expand afterwards.

A traditional chatbot follows a menu of fixed options. One with artificial intelligence understands the question in the person's own words and answers with your company's information. When it does not know the answer, it says so and hands the conversation to a person.

We choose the model according to the task, the cost and where the data must stay: commercial models from recognized providers or models that run in your own environment. You are not tied to a single provider.

Yes. The assistant can answer on WhatsApp with your company's information and hand the conversation to a person when needed. For alerts and automatic replies without artificial intelligence, see Process automation.

Tell us which task you want to solve with artificial intelligence.

Thirty minutes are enough to review your data and tell you whether artificial intelligence makes sense, for which task and in what timeframe. No cost and no commitment.

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